The Trimble Earthworks interface allows operators to configure blade control settings directly from the cab, streamlining set-up and reducing delays during machine initialization.
Meghan Barton: What led to SMS Equipment being selected as the first Trimble Technology Outlet worldwide and what significance does this have for Canadian construction businesses?
Ron Bisio, Trimble: SMS Equipment fits the profile of the kind of company Trimble wants to partner with. They are the largest independently owned Komatsu dealer in the world, with a first-class reputation for supplying grade control solutions to their customers, and, as such, they were a high-priority relationship for Trimble.
Mike Brown, SMS Equipment: SMS Equipment’s partnership with Trimble is rooted in our expertise in equipment technology and commitment to customer-driven solutions. We’re not only a leading Komatsu dealer, we’re also in a unique position to provide equipment and technology beyond what OEMs offer, like Trimble’s aftermarket solutions. Formalizing our relationship with Trimble bridges a gap in technology sales and support. It gives our construction customers greater access to the technology they require and ensures mixed fleet contractors benefit from best-in-class technology support.
Barton: How does this new model change the purchasing, implementation timelines, and support experience for Canadian contractors?
Brown: This new model gives Canadian contractors more control over their technology choices. Now they can select the machines they need along with the technology solutions that best support their operations early in the purchasing process and as an integrated machine-technology offering.
By formalizing our partnership with Trimble, we ensure a faster, more streamlined purchasing process and seamless technology support, helping contractors maximize uptime and efficiency.
Barton: What type of training and support will SMS Equipment provide to help contractors adopt and optimize Trimble’s solutions?
Bisio: Trimble is known for providing the highest level of training and support in the industry, and we are providing all the capabilities at our disposal to help SMS deliver this same level of training and support.
SMS Equipment will also be working closely with us to make sure customer feedback is incorporated back into the product development cycle, which is a key part of optimizing the technology for all users.
Brown: SMS Equipment provides tailored training and support to help contractors adopt and optimize technology solutions. From on-machine learning for operators to classroom sessions for engineers and project managers, we want to make sure customers are getting the maximum value from their technology investment.
The SMS Equipment team is recognized as an industry leader in technology support, offering remote diagnostics and troubleshooting to minimize machine downtime. As a Trimble Technology Outlet, we look forward to working with our technology partner to make sure customer feedback is incorporated back into the product development cycle.
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